Privacy Policy
TestTakers (Park Madrono, LLC)
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people who visit our website?
When registering, making a purchase, or filling out a form on our site, you may be asked to enter your name, email address, mailing address, phone number, child’s name, or other details to help enhance your experience.
When do we collect information?
We collect information from you when you fill out a form, register on our site, or enter information in any interactive component of our website.
How do we use your information?
We may use the information we collect from you in the following ways:
- To send periodic emails and SMS messages regarding your order or our products and services.
- To follow up with you after correspondence (live chat, email, SMS, or phone inquiries).
How do we protect your information?
- Our website is regularly scanned for security vulnerabilities.
- We use standard malware scanning practices.
- Personal information is stored behind secured networks and accessible only to authorized individuals.
- Sensitive data (such as credit card information) is encrypted via Secure Socket Layer (SSL) technology.
- All transactions are processed through a secure payment gateway and are not stored or processed on our servers.
How long do we retain your information?
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing services to you or your student
- Fulfilling legal, accounting, or reporting obligations
- Improving our services and customer support
Specifically:
- Account and contact information is retained for up to 7 years after your last interaction with us, unless you request deletion sooner, to comply with tax, legal, and audit obligations.
- Student records, session history, and educational data are retained for up to 5 years to support educational continuity, reporting, and tutoring program improvement.
- Marketing preferences and communications data may be retained for up to 2 years after your last interaction, unless you unsubscribe or request deletion.
- Payment-related information is processed through secure third-party systems and not stored on our servers.
You may request deletion or review of your data at any time by contacting us at info@ttprep.com. We will securely delete or anonymize data upon request, except where retention is required by law or legitimate business needs.
Do we use cookies?
Yes. Cookies are used to:
- Help remember and process items in your shopping cart.
- Understand your preferences to improve user experience.
- Compile aggregate data about site traffic and interactions.
You may choose to turn off cookies via your browser settings, though some site features may not function as intended.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.
Third-party links
We do not include or offer third-party products or services on our website.
We may use Google AdSense and related advertising tools. Google uses cookies to serve ads based on user behavior. You may opt out of Google’s cookie use via the Google Ad Settings page.
We may implement:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We may also use email and SMS marketing communications via a third-party service such as Mail Chimp. For more information, refer to Mail Chimp’s Contact’s Customer Data Notice.
Opting out
Users can opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-on or manage ad preferences via the Network Advertising Initiative.
Do Not Track signals
We honor Do Not Track signals and do not plant cookies or use advertising when a DNT browser mechanism is in place.
Third-party behavioral tracking
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to or knowingly collect information from children under the age of 13.
Fair Information Practices
In the event of a data breach, we will notify users via email within 7 business days.
We also adhere to the Individual Redress Principle, providing users with recourse through legal and regulatory channels in the event of non-compliance.
CAN-SPAM Act
To comply with CAN-SPAM, we:
- Do not use misleading subject lines or email addresses.
- Identify marketing messages appropriately.
- Include our physical address in emails.
- Honor opt-out requests promptly.
- Include unsubscribe links in every email.
To unsubscribe, follow the link at the bottom of any marketing email or contact us directly.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
TestTakers (Park Madrono, LLC)
99 Seaview Blvd #330,
Port Washington, NY 11050
United States
(516) 626-6100
Last Edited on May 1st, 2025